Consumer

Acting in many different sectors involving consumer relations, such as retail, food, pharmaceutical, medical devices, technology, education, and automotive, we offer a strong practice focused on issues involving consumer law, both for preventive actions and dispute resolution.

Our professionals are experts in drafting and reviewing contracts, drafting sales and product exchange policies, product labeling, and analyzing advertising campaigns to comply with the applicable laws and self-regulated advertising rules (CONAR).

Our work includes conducting recalls, preparing notifications to the competent authorities, providing guidance on the preparation of media plans, and defining the applicable corrective measures.

We are also qualified to defend our clients in tax assessments, notifications, and administrative proceedings with Procon, Inmetro, CONAR, ANVISA, DENATRAN, the Prosecution Office, Ministry of Justice, and other bodies acting in consumer defense.